Join a team with a burning passion for customer care

To our team, working at Hearth House is more than just a job; it’s a chance to be a part of something actually pretty cool.

We have the chance to create lifestyles of comfort that make people happier every day. We seek out every opportunity to learn from the best in the industry, constantly expand our knowledge, and work with cutting-edge technologies.

Here, you’ll find a strong sense of accomplishment in knowing that you’re not just providing a service; you’re making a difference in every customers’ life.
If a career with us ignites a little spark in your heart, reach out for a chat with Miles in Bunbury or Matt in Busselton.

Our Values



In the way we interact with customers and each other.



No gatekeeping. We listen well and provide useful knowledge freely.



We make connect people with solutions that enhance their life.

Our Team

Meet some of the lovely people you’ll be working with at Hearth House South West. If you’d like to join the team, let’s talk about a career here.

Miles Managing Director, Bunbury

Say ‘hi’ to Miles, Hearth House’s resident home comfort guru. His passion for creating warm and inviting spaces is infectious, making him a trusted advisor and even earning him the moniker “Mr. Have a Chat” from his daughters. With years of experience under his belt, Miles’ knowledge of wood fires, evaporative cooling, and other comfort solutions is unrivalled. He thrives on helping customers find the perfect fit for their needs, ensuring their homes become havens of relaxation.

When not dispensing sage advice, you might find Miles tackling laps in Koombana Bay or supporting his caffeine addiction at Benesse. He’s also a dedicated family man and an avid drummer.

So, if you’re seeking professional advice, a friendly chat, or simply a dose of home comfort inspiration, come down and meet Miles.

Matt Managing Director, Busselton
Matt Managing Director, Busselton

The undisputed maestro of home comfort – if Matt doesn’t know it, it’s probably not worth knowing! Known for his beaming smile and contagious laughter, Matt’s presence is a delight you wouldn’t want to miss. Originally from England, he’s now a true blue Aussie, cherishing the sun-soaked summers of the southwest with his three kids.

A local sports icon, Matt has been both a coach and a player, skillfully leading soccer and basketball teams and showcasing his prowess on the basketball court. And while The Prodigy may not have had Matt in mind when they penned ‘Firestarter’, the song could very well be his anthem. After all, when it comes to the art of fires, Matt is in a league of his own!

Jarrad Sales
Jarrad Sales

If Jarrad isn’t already a familiar name to you, it’s time to crawl out from under that rock! Known for forging thousands of connections across sports in the southwest, Jarrad is a living legend in local athletic circles. His outgoing personality, heartfelt empathy, and witty sense of humour have not only made him a standout figure in community sports but also a true Hearth House classic.

As a young father of three, Jarrad’s deep commitment to family values aligns perfectly with the Hearth House ethos. His mature approach, blending personal warmth with professional acumen, makes him not just a standout in his field, but a true embodiment of what Hearth House represents.

Garry Service
Garry Service

Meet Garry, our delightful import from New Zealand, who’s swiftly become as quintessentially Aussie as Crowded House and Russell Crowe. Always ready with a joke and a contagious laugh, Garry’s lighthearted nature has rightfully earned him the title of Hearth House’s nicest guy.

He’s the embodiment of a team player, always on hand to lend support or crack a smile. As humble as he is Kiwi, Garry’s down-to-earth demeanour and friendly spirit make him a perfect match for the Hearth House family. His blend of humour, humility, and commitment makes him an invaluable asset to our team.

Ellen Accounts
Ellen Accounts

Ellen, the esteemed matriarch of Hearth House and a dedicated humanitarian has anchored the company for a commendable six years. Outside the office, she’s the champion of the underdog (and undercat), dedicating her time to SAFE Bunbury to secure loving foster homes for abandoned pets. Back at work, even though her kids are grown, she hasn’t hung up her disciplinarian hat just yet. The sales team knows all too well that Ellen’s maternal instincts include keeping them in check – with a mix of warmth and authority that only she can pull off.

Join the South West Heath House team.

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Heartwarming reviews

Looking for a new fireplace, Shane at Hearth House was extremely knowledgeable and gave sound advice. The fireplace chosen was in stock so I was able to get warm within a very few days of my visit to them. Very helpful and pleasant staff.

Kim Thomas Balingup Yunca Monte ECO Pedestal

Miles was helpful and responsive to our enquires and requests. I would be happy to recommend Hearth House to friends and family.

Lachlan Milne Margaret River

Awesome service, excellent staff and installers. Can’t thank Matt and his team enough, highly recommend.

Mandy Barr Geographe Fujitsu Lifestyle Series 2.5kW

Have a burning question?

Wondering if you’ll need a hearth, or how to get the best energy efficiency out of your burner? We’re always happy to help!

And just so you know, all our fireplaces comply with the Environmental Protection (Solid Fuel Heater) Regulations 2018 under the BurnWise program, and Australian Standards AS/NZS 4012: 2014 and AS/NZS 4013: 2014.

Tell us about your plans

We’re here to make your home pure comfort. Let’s get started!

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